Terms & Conditions
About Us
This website is operated by Si Vis Amari Ltd, registered in England and Wales (Company No: 07410147). VAT Registration: 124517337. Member of The National Association of Jewellers (No: 53194). Registered address: 137 Barlow Moor Road, Didsbury, Manchester, M20 2PW. Contact: [email protected] or +44 (0)161 445 6838.
By using this website or placing an order with us, you agree to be bound by these Terms and Conditions. Please read them carefully before using the site or making a purchase.
Our Services
Si Vis Amari is a bespoke jewellery company specialising in engagement rings, wedding rings and fine jewellery. All consultations are by appointment only at our Didsbury or Manchester city centre studios. Every piece is designed by us and handcrafted in the UK to your individual specifications.
Ordering and Payment
For items purchased through the website, full payment is required at the time of order. For bespoke commissions and in-studio orders, a deposit is required to begin work, with the balance due prior to delivery. Deposit amounts and payment schedules will be confirmed at the time of your consultation. All payments are processed securely via Worldpay. Prices displayed on the website are in British Pounds Sterling (GBP) and include VAT at the current rate of 20%.
As our pieces use precious metals and gemstones, prices are subject to change without prior notice due to fluctuations in material costs. The price confirmed at the time of your order will be honoured.
Bespoke and Made-to-Order Products
All our rings and jewellery are made to order, crafted to your chosen specification including ring size, metal type, gemstone selection and design details. Because each piece is uniquely made for you, we are unable to accept returns or offer refunds once production has commenced, unless a specific agreement has been made in writing prior to ordering.
If there is a manufacturing defect or the finished piece does not match the agreed specification, we will rectify this at no additional cost to you.
Deposits
Deposits paid for bespoke commissions are non-refundable once design work or production has begun. If you wish to cancel before work has started, please contact us as soon as possible and we will do our best to accommodate your request.
Delivery
Completed pieces are shipped via Royal Mail, FedEx or DHL, fully insured. A signature will be required upon delivery. You may also collect your order in person from either of our studios by appointment. We accept no liability for loss or damage once the item has been signed for by you or a nominated recipient.
Estimated delivery timescales will be provided at the time of order. Bespoke commissions typically take 8-16 weeks from confirmation, though timescales may vary depending on complexity.
Warranty
We stand behind the quality of our craftsmanship. All pieces come with a 12 months warranty against manufacturing defects. This does not cover damage caused by wear and tear, accidental damage, misuse, or alterations carried out by a third party. We offer cleaning, polishing and maintenance services. Please contact us for details.
Intellectual Property
All content on this website, including but not limited to text, images, photography, designs, logos and graphics, is the property of Si Vis Amari Ltd and is protected by copyright and intellectual property laws. You may not reproduce, distribute or use any content from this website without our prior written consent.
Website Accuracy
We make every effort to ensure the information on our website is accurate and up to date. However, due to the nature of displaying precious metals and gemstones on screen, colours and appearances may vary slightly from the actual product. Diamond and gemstone images are representative and individual stones will vary. If you have any concerns, please contact us and we will be happy to provide additional images or information.
Limitation of Liability
To the fullest extent permitted by law, Si Vis Amari Ltd shall not be liable for any indirect, incidental, special or consequential damages arising from your use of this website or any products purchased from us. Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.
Third Party Links
Our website may contain links to third party websites for your convenience. We have no control over the content of these sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Dispute Resolution
If you have a complaint that we have been unable to resolve directly, you may refer the matter to NAJ Resolve, an independent alternative dispute resolution service approved by the Chartered Trading Standards Institute (CTSI). More information is available at naj.co.uk/resolve.
Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with the revised date. Your continued use of the website following any changes constitutes acceptance of the updated terms. These terms were last updated on 23/02/2026.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at [email protected] or call +44 (0)161 445 6838.